Core Mediation+ HR ADVISORY

Independent, impartial investigations for businesses across NSW

Workplace investigations

Enquire about an investigation Free, confidential enquiry call

Allegations of bullying, harassment, discrimination or misconduct are personal, complicated, and carry serious consequences for everyone involved. Few managers are experienced at investigating complaints like these.

If an investigation is run by someone inside the organisation, there's a real risk of perceived bias toward either the complainant or the accused. An independent, external investigation avoids that risk entirely.

Why an independent investigator?

  1. Delivers procedural fairness for everyone involved
  2. Avoids the perceived bias of an internal investigation
  3. Ensures the process holds up to scrutiny, including in the event of legal challenge
  4. Frees managers to focus on their actual role, rather than an unfamiliar and emotionally difficult process
  5. Provides a clear, evidence-based report to support confident, defensible decisions

How it works

  1. Scope the investigation

    Agree which allegations will be investigated.

  2. Conduct interviews

    With all relevant parties, in person or via video.

  3. Gather evidence

    Documents, correspondence and other relevant material.

  4. Ensure procedural fairness

    Give each party the opportunity to respond to evidence that concerns them.

  5. Findings report

    A clear, evidence-based report setting out the allegations and findings of fact.

Engagement options

Project-based

Fixed-scope support for a specific piece of work. Ideal if you need HR project work or a one-off compliance review, without the ongoing commitment of a full-time position.

Retainer partnership

Ongoing HR generalist support on a retainer basis. Ideal if you want a consistent HR partner for your business as it grows.

Common questions

View all FAQs

How long does an investigation take?
This depends on the complexity and number of parties involved, and is discussed upfront during scoping.

What happens after the investigation?
You receive a clear report of findings. What happens next (disciplinary action, policy change and so on) is a decision for the business, not the investigator.

Is this confidential?
Yes. Investigations are conducted discreetly, with information shared only with those who need it.

Start your journey

  1. Enquire

    Contact us via info@coremediation.com.au or our contact form to arrange a time to connect.

  2. Assess

    A short scoping conversation to identify gaps and priorities.

  3. Support

    Ongoing or project-based HR advisory, tailored to your business.

Related services

MediationWorkplace mediation HR advisoryCompliance & policy HR advisoryCoaching & training

Need an independent investigator?

Book a free, confidential enquiry call to discuss the complaint and how an investigation would be scoped.

Enquire about an investigation